Major advertisers caught in spyware net
Unwanted software slithered into Patti McMann's home computer over the Internet and unleashed an annoying barrage of pop-up ads that sometimes flashed on her screen faster than she could close them.
Annoying, for sure. But the last straw came a year ago when the pop-ups began plugging such household names as J.C. Penney Co. and Capital One Financial Corp., companies McMann expected to know better.
Even Fortune 500 companies have turned to adware: Sprint Corp. for its PCS mobile phones, major banks peddling Visa credit cards, Sony Corp. and retailers including Circuit City Stores Inc. And Mercedes-Benz USA had its cars flashing on consumer's computer screens before the company, fielding complaints, put on the brakes.
Mercedes-Benz says its ad was carried to hard drives last year by an agency it has since fired, while computer maker Dell USA has fired "a handful" of affiliates for carrying Dell's coupons and ads over adware.