PayPal exec gets personally involved in account dispute
Found on CNet News on Sunday, 09 September 2012

After ordering a violin smashed earlier this year and freezing an account designed to let people donate toys to underprivileged children, the payment processor appears to be trying to put a more human face on its corporate image.
So is PayPal turning a leaf and serious about improving customer relations and communications? We shall see.
It's still the best to avoid PayPal completely and never let them touch a single cent of your money.