Optus in court over 'supersonic' 64Kbps Broadband
Found on FreeAccess on Saturday, 18 September 2010
Should a telecommunications company be able to advertise its Broadband as "supersonic" when its speeds could be as low as 64Kbps?
The problem with these plans is that while the usual speed is 100Mbps, if a customer goes over their download limit for the month their speed is slashed to just 64Kbps. The Australian Competition and Consumer Commission (ACCC) isn't happy about Optus' sensationalist claims, which it is sure breaches the Trade Practices Act.
A telco should only be allowed to advertise the minimum guranateed speed. So, if they get customers with 100MBit claims, then it should be 100MBit all day and night. If they do want caps too, then say so; but not in the tiny fineprint for which you need a microscope.