Take This Dunce Hat And Go Sit In The Corner

Time and time again, the company's digital products have failed because Sony's made it a bigger priority to close systems and lock down products than to create open ones that are actually useful to customers. Despite the admission in early 2005 from a top Sony exec that DRM was holding the company back, the company doesn't seem to be listening: a marketing manager for the PSP says Sony hasn't yet opened an audio and video download store for the device because it hasn't yet figured out how to implement the DRM. Awesome -- instead of giving customers legitimate avenues with which to purchase digital content in a reasonable and attractive manner, they're spending time figuring out how to make the services and their devices less attractive, less valuable and less useful.