Uber ordered to pay $1.1m to blind passenger who was denied rides 14 times

Found on The Guardian on Friday, 23 April 2021
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San Francisco Bay Area resident Lisa Irving, who is blind and uses a guide dog, made a claim against Uber in 2018, maintaining that “she was either denied a ride altogether or harassed by Uber drivers not wanting to transport her with her guide dog”. As a result, Irving was left stranded late at night, which made her late to work – and led to her eventual firing.

It's more amazing that she tried Uber at least 14 times. That requires a lot of patience.