Amazon still hasn’t fixed its problem with bait-and-switch reviews
Found on Ars Technica on Thursday, 31 December 2020
The manufacturer had tricked Amazon into displaying thousands of reviews for an unrelated product below its drone, helping the drone to unfairly rise to the top of Amazon's search results.
This kind of review bait-and-switch is not a new problem. More than two years ago, Buzzfeed's Nicole Nguyen wrote about other online sellers using the same scam. For example, she found that many of the five-star reviews for a highly-rated iPhone charging dock were actually reviews for a culinary torch.
As long as the false reviews generate more income for Amazon, they won't change it.