Day 6 of email wobbles at UK2 after services provider Tucows suffers 'service failure'

Found on The Register on Thursday, 23 July 2020
Browse Internet

Customers of UK2 hosted email services have been complaining of missing emails from clients, as the platform heads into a sixth day of wobbles. Problems appear to have begun on Friday for users connecting via IMAP and POP3 and were said to be due to "a service failure" at the UK company's Canadian service partner Tucows.

"There has been no loss of data and we are providing alternative mailbox facilities to those UK2 customers affected while work continues to resolve the issue. We will keep customers regularly updated on our progress via the status page as we receive further details from Tucows.”

Don't rely on cloud services too much. It's always a good idea to have a local backup of your email in case your service provider goes down. Then you have at least your old emails.